Terms of Service

These Terms of Service ("Terms") govern your access to and use of Cajella, including the Cajella website, application, and related services (collectively, the "Service").

Cajella is owned and operated by Valor Apps, LLC ("Valor Apps," "we," "us," or "our").

By creating an account, purchasing a subscription, or otherwise accessing or using the Service, you agree to these Terms. If you do not agree to these Terms, do not use the Service.

1. Eligibility and Authority

You must be legally capable of entering into a binding agreement to use Cajella.

If you use Cajella on behalf of a business or other organization, you represent that you have authority to accept these Terms on its behalf. In that case, references to "you" include that business or organization where appropriate.

2. Your Account

Some features of Cajella require an account. You agree to provide accurate information and to keep your account information reasonably current.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account. You may not share credentials in a way that circumvents account, user, subscription, or plan restrictions.

If you believe your account has been accessed without authorization, contact us promptly at info@valorappsllc.com.

3. The Cajella Service

Cajella provides software tools intended to help makers and product businesses manage business information such as materials, components, products, bills of materials, costing, equipment, production, inventory, customers, orders, sales channels, events, revenue, cost of goods sold, margins, and related records.

Features may vary by subscription plan and may change as the Service evolves.

We may add, modify, improve, replace, or discontinue features when reasonably necessary to operate and develop Cajella. We will not intentionally remove access to your Business Data merely because a feature or plan changes, subject to these Terms and applicable law.

4. Free and Paid Plans

Cajella may offer both free and paid subscription plans. Features, usage limits, and other entitlements may differ between plans.

The current features and limits associated with available plans are described on our Pricing page or within the Service.

Free-plan limits may restrict the creation of new records or use of certain features after applicable limits are reached.

Moving from a paid plan to a free plan does not, by itself, mean that your existing Business Data will be deleted. Some features may become unavailable and limits may apply to new activity.

5. Paid Subscriptions and Billing

If you purchase a paid subscription, you agree to pay the fees presented to you at the time of purchase.

Unless otherwise stated at the time of purchase, paid subscriptions are billed in advance on a recurring monthly or annual basis.

Applicable taxes may be added where required.

Payments may be processed through a third-party payment provider. Your use of payment services may also be subject to that provider's terms and policies.

We may change subscription pricing in the future. If pricing for an existing recurring subscription changes, we will provide notice as required by applicable law before the new price takes effect.

6. Cancellation

You may cancel a paid subscription through the available account or billing controls, where provided, or by contacting us for assistance.

Unless otherwise required by law or stated at the time of purchase, cancellation stops future renewal and your paid access continues through the end of the current billing period.

Fees already paid are generally non-refundable except where required by law or where we expressly agree otherwise.

7. Your Business Data

You retain ownership of the information, records, and other content you enter, import, create, or store through Cajella ("Business Data").

You grant Valor Apps the limited rights necessary to host, process, transmit, reproduce, and otherwise use your Business Data solely as reasonably necessary to provide, secure, maintain, support, and improve the Service and as otherwise described in our Privacy Policy.

You are responsible for ensuring that you have the right to enter, upload, store, or otherwise process Business Data through Cajella.

This includes responsibility for personal information belonging to your customers, employees, suppliers, or other individuals that you choose to store in the Service.

8. Accuracy of Business Information

Cajella performs calculations and generates information using the Business Data, settings, assumptions, and configuration available in your account.

The accuracy of outputs depends on the accuracy and completeness of that information.

For example, product costs may depend on configured material costs, component costs, quantities, labor, equipment costs, bills of materials, and other business settings. Inventory information may depend on purchases, adjustments, production activity, orders, and other records being entered accurately.

You are responsible for reviewing your Business Data and the resulting calculations before relying on them for business decisions.

9. Costing, Pricing, Margin, and Financial Information

Cajella may calculate or display product costs, suggested prices, markups, margins, revenue, cost of goods sold, profitability information, or other business metrics.

These tools are provided to help you manage and understand your business. They are not accounting, tax, legal, investment, or financial advice.

Pricing suggestions are informational tools and do not guarantee that a particular price will be profitable, competitive, accepted by customers, or appropriate for your business.

You remain responsible for your pricing decisions, financial records, tax obligations, accounting treatment, regulatory compliance, and business decisions.

You should consult qualified professionals when you need accounting, tax, legal, or other professional advice.

10. Inventory and Production Information

Cajella may help track materials, components, production activity, finished goods, and other inventory information.

Software records cannot independently verify the physical inventory in your possession. Differences may occur because of inaccurate entries, waste, loss, damage, unrecorded activity, measurement differences, or other circumstances.

You remain responsible for appropriate physical inventory controls and for verifying inventory when accuracy is important to your operations.

11. Third-Party Services and Integrations

Cajella may allow you to connect with third-party services, platforms, sales channels, payment providers, or other integrations.

Third-party services are operated independently from Cajella and may have their own terms, fees, privacy practices, availability, and technical limitations.

Valor Apps is not responsible for third-party services or for changes, outages, errors, data handling, or other actions of third-party providers.

You are responsible for complying with the terms that apply to third-party services you choose to use.

12. Acceptable Use

You agree not to misuse Cajella. You may not:

• Use the Service for unlawful, fraudulent, abusive, or deceptive purposes
• Attempt to gain unauthorized access to accounts, systems, networks, or data
• Interfere with or disrupt the operation, security, or availability of the Service
• Introduce malicious code, malware, or other harmful technology
• Use automated methods to access the Service in a manner that materially burdens or disrupts our systems, except through interfaces we expressly provide for that purpose
• Attempt to bypass subscription, entitlement, security, or usage restrictions
• Reverse engineer or attempt to derive source code from the Service except to the extent such restrictions are prohibited by applicable law
• Use Cajella to infringe or violate the rights of another person or organization

13. Intellectual Property

Cajella, including its software, design, branding, interfaces, documentation, website content, and other materials provided by Valor Apps, is owned by Valor Apps or its licensors and is protected by applicable intellectual property laws.

These Terms give you a limited, non-exclusive, non-transferable, revocable right to access and use Cajella for your internal business purposes while your account remains authorized to use the Service.

These Terms do not transfer ownership of Cajella or our intellectual property to you.

Nothing in this section changes your ownership of your Business Data.

14. Feedback

We welcome feedback, ideas, suggestions, and requests about Cajella.

If you voluntarily provide feedback, you agree that Valor Apps may use that feedback to develop, improve, market, or operate Cajella without restriction or obligation to compensate you.

This does not give us ownership of your Business Data.

15. Service Availability

We work to keep Cajella available and reliable, but we do not guarantee uninterrupted or error-free operation.

The Service may occasionally be unavailable because of maintenance, updates, technical problems, third-party outages, security events, internet conditions, or circumstances outside our reasonable control.

We may perform maintenance or make changes when reasonably necessary to operate, secure, or improve the Service.

16. Backups and Data Loss

We may maintain backups or other technical safeguards as part of operating the Service. However, no storage or backup system can guarantee that data will never be lost or corrupted.

You should maintain appropriate copies or records of information that is critical to your business where reasonable and appropriate.

17. Suspension and Termination

You may stop using Cajella at any time.

We may suspend or terminate access to the Service when reasonably necessary because of:

• A material violation of these Terms
• Fraudulent or unlawful activity
• Nonpayment of applicable fees
• Security threats or abuse
• Legal or regulatory requirements
• Actions that materially threaten the Service or other users

Where reasonable under the circumstances, we may provide notice or an opportunity to correct the issue before termination.

18. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CAJELLA AND THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE."

VALOR APPS DISCLAIMS WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL ALWAYS BE AVAILABLE, ERROR-FREE, SECURE, OR THAT CALCULATIONS, REPORTS, SUGGESTIONS, OR OTHER OUTPUTS WILL BE COMPLETE OR SUITABLE FOR EVERY BUSINESS PURPOSE.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VALOR APPS AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF VALOR APPS FOR CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO VALOR APPS FOR CAJELLA DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

20. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Valor Apps and its owners, officers, employees, contractors, and affiliates from claims, damages, liabilities, losses, and reasonable costs arising from your unlawful use of the Service, your material violation of these Terms, or your infringement of another party's rights.

21. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute that is not required by applicable law to be heard elsewhere will be brought in a court of competent jurisdiction located in Michigan, and you consent to the jurisdiction of those courts.

22. Changes to These Terms

We may update these Terms from time to time as Cajella evolves, our business practices change, or legal requirements change.

When we update these Terms, we will revise the effective date shown at the top of this page.

If a change is material, we may provide additional notice where appropriate. Your continued use of Cajella after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

23. General Terms

These Terms, together with our Privacy Policy and any additional terms presented for a specific Cajella feature or service, constitute the agreement between you and Valor Apps regarding your use of the Service.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

Our failure to enforce a provision of these Terms does not waive our right to enforce it later.

You may not assign these Terms without our prior written consent. Valor Apps may assign these Terms as part of a merger, acquisition, reorganization, sale of assets, or similar transaction.

24. Contact Us

If you have questions about these Terms, contact:

Valor Apps, LLC
Cajella
info@valorappsllc.com